
Pooja started her career as a Research Associate with Wildlife Institute of India , Dehradoon after that she joined Business Processing House, Delhi , where she was taking care of Customer Issues . Having been appreciated for training the employees of the same company, she realized her passion for training and started working as soft skills and Human Behavior Trainer for Colleges & Corporate. Pooja has a strong belief in U give U get!! Training individuals ranging from college students, New recruits, Managers, Senior managers, Trainers, Professional with a passion that she can help others to upgrade their personal and professional skills for a better life. Training for soft skills and human behaviour in various domains with a period of 10 years experience has even helped her to change as an individual and looking at even better side that will help others too in longer run. She conducts regular in-house customize programs for corporate companies and also open workshops for the public.
Over the decade of Professional Training experience, she has developed and conducted workshops on parameters like Interpersonal Skills, Presentation Skills, Leadership Skills, Customer Service, Business Etiquette & Communication, Telephone Etiquette, Time & Stress Management, Team Building, Personal & Managerial Effectiveness,, Attitude – Motivation and Confidence Building. Pooja has also specialized in individual & group counselling thus using her gift effectively to touch the lives of many with her benevolence and efficiency. She understands the pulse of practical training which has left more than many satisfied with her professional acumen.
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One Day Program
- Understand about Image and Personality differentiation .
- How to do self-assessment through Psychometric tests .
- How to enhance confidence 10X .
- Role of soft skills play for Success .
- What is Personal Power .
- How to enhance Personal Power .
- How to move outside your comfort zone.
- How to improve communication skills.
- How can body language exuberate confidence.
- Powerful Dress Etiquette.
- Essential soft skills necessary for success.
- Business body language and posture – Art of sitting, standing & walking.
- Effective introductions and greetings.
- The handshake – the correct way of doing it.
- Conduct expected at – Meetings. Board Rooms. Conferences.
- Power dressing.
- Current trends in Indian and international business dressing.
- Appropriate attire for conferences, formal and informal business meetings.
- Dressing for business-related social events.
- Understand the difference between Dreams Vs Goals
- What is a Goal & Purpose of setting Goals?
- Why do we set goals ?
- Goal Categories
- Dynamics of Goal Setting
- 7 Steps to set a Goal
- 7 Steps To reach a Goal
Two Day Program
- Identify the fundamental parameters of a good presentation .
- Engage your audience and get their fullest attention.
- Prepare your story, understand what you want to show and record it .
- Design high-impact slides that deliver your message efficiently .
- Deliver your presentation with confidence and leave a positive and memorable experience for the audience.
- Control your environment to have the highest impact
One Day Program
- Set efficient objectives that lead to productivity and follow guidelines on how to continuously manage performance.
- Hold a constructive appraisal meeting that helps to motivate the appraisee and maximise information transfer .
- Use appropriate reward and ranking systems that increase appraisees’ motivation and guide them towards the right direction .
- Use the GROW model to coach, question and guide a coachee .
- Motivate individuals, reduce apathy and increase their confidence in themselves to achieve more than ever before
- Deliver your potentially negative mUse an effective technique to reinforce the behavior of others in the direction of your choice.
- Apply a powerful method that lets people discover other people’s true opinion about themselves
- Setup an appropriate performance management system based on modern principles and methods
- Identify the fundamental parameters of a good presentation.
- Engage your audience and get their fullest attention.
- Prepare your story, understand what you want to show, and record it .
- Design high-impact slides that deliver your message efficiently.
- Deliver your presentation with confidence and leave a positive and memorable experience for the audience.
- Control your environment to have the highest impact
- Professionally respond to a customer’s demands & requests while maintaining rapport.
- Sequence your sentences effectively to get maximum results.
- Handle phone conversations professionally.
- Read and interpret body language signals and use them to enhance your communication skills
- Defuse uncomfortable interactions with customers and professionally respond to any problems as they arise.
- Apply the essential principles of customer services to anyone who wants your ‘output’.
- Ask effective questions from customers to get results
- Identify how teams progress over time and how does this impact team members and the leaders’ leadership style.
- Evaluate a team’s balance based on Team Roles and use systematic methods to enhance the efficiency of a team’s intercommunications.
- Use empathic communication and increase your understanding of emotional skills.
- Deliver constructive feedback and praise efficiently while paying attention to both verbal and non-verbal communication.
- Discover what you know about yourself and how others think of you.
- Coach systematically to help others achieve more and become their trusted team member.
- Lead your team and achieve results
- Understand the relationship between stakeholders, clients, team members and you Influence people in the right direction.
- Communicate effectively with team members
- Coach and develop your team so that they operate at their
- Think strategically and align your team with the company’s mission
- Achieve results through people
- Use specific exercises & diets to become more productive Respond to stressful situations using a variety of powerful techniques and become more productive
- Say No and be loved for it!
- Use autosuggestion and imagination to full extent to manage your stress level
- Understand how stressed you are, what it means for you and how it impacts your life
- Monitor your stress level and detect when it is reducing your performance
- Anticipate and resolve stressful situations systematically using time-based and people-based techniques
PROGRAMS FOR SCHOOLS/COLLEGES
- Understand the Difference between Dream & Goals
- Able to set a ‘road map’ for themselves .
- Capable to select the most appropriate method(s) to reach their goal.
- Easily gauge to progress toward goal.
- More focused & less distracted.
- Ahead of people who doesn’t follow the goal setting in their life
- Learn and use effective strategies to handle interviews understand what interviews are all about
- Look at the interview from the interviewer’s position to better formulate your responses
- Reduce your anxiety and get maximum results by putting your best impression
- Learn how to make the best use of words and apply established tactics to get maximums results in interview conversations
- Learn how to make effective interview conversations and use the best strategies to get maximum results
- Answer interview questions confidently using the most effective strategies
- Finish the interview in a way to increase your chances of success
- Understand the importance of developing character traits for better leadership
- Empowering attitude towards failure
- Feel powerful, creative, unique
- Develop Time Management skills
- Student leaders become self-motivated and positive.
- Increase self worth and are tuned to their own belief system and values.
- Improve their public speaking skills and feel more confident speaking in front of large audience
- learn to work in a team and lead a team.
- Begin to affect their friends, classmates, school community and social circles positively with their developed social skills
- Learn Manners & Respecting Family Values
- Public Speaking & Presentation Skills
- Handling Peer Pressure & Bullying
- Appropriate Conversational skills
- Attire, Grooming & Hygiene
- Time Management & Goal Setting
- Understand their Dream/Goals/Passion
- Significance of working hard
- Learn to be focused
- Know about Push (Self discipline /Competition /Challenges )
- Thinking out of the box (ideas/creativity )
- Urge to improve
- Sense of Contribution /serve
- Persistent to achieve success
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